Useful Links



Useful Links

Here is a list of some useful links to some of the best online sites and help lines. We have only added organisations who are expert and experienced in dealing with Family, , Teen and issues.


Help is always only a phone call away.

It is always important to remember – it is ok, not to be ok.


Irish Helplines

UK Help Lines

General help

  • Careline – Crisis Telephone Helpline
    020 8514 1177
  • Connections Youth Counselling Service
    01793 695255
  • Gamcare
    Advice and counselling on gambling problems
  • Open Door – Counselling Service for Young People
    Free and confidential service for under 26's.
    0121 472 2071
  • Samaritans
    08457 909090
  • Samaritan Youth Project
    020 8692 5228
  • Shelterline
    Telephone advice and information for those with a housing problem
    0808 800 4444
  • Supportline
    Supportline provides a confidential telephone helpline offering emotional support to any individual on any issue. The helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse
    020 8554 9004
  • The Line to What Now?
    Telephone advice and information for young people aged 11-25. Subjects covered include housing, benefits, education, employment and training, family and relationships, money, sex and sexuality, health, drugs.
    0800 511 111

Health and Mental Health

  • Anxiety Care
    Helpline and other support for people with anxiety problems, obsessive-compulsive disorders and phobias, and their carers.
    020 8478 3400
  • CALM
    Advice and counselling for young men aged 15 – 24 who are feeling depressed or anxious.
    0800 585 858
  • DIAL
    UK network of disability information and advice services run by people with direct experience of disability.
    (01302) 310 123
  • Focus Line
    Helpline providing support and information for anyone affected by mental health issues, including carers and families.
    0800 027 2127
  • Health information service
    Provides information on NHS services, coping with illnesses and treatments. Provides information about support groups and help lines including mental health, sexual health and those providing information relating to pregnancy/abortion.
    0800 66 55 44
  • Mental Health Helpline
    0500 639000
  • MIND infoline
    0845 766 0163
  • Rethink Severe Mental Illness – National Advice Service
    020 8974 6814
    Helpline providing information and advice on mental health.
    0845 767 8000
  • Sexual Health Information Line
    0800 567 123
  • Threshold – Women and Mental Health Info line
    0845 3000 0911
  • Women's Health
    0845 125 5254 (local rate)
  • Young Minds
    Help line and other support services for parents concerned about the mental health of a baby, child or young person.
    0800 018 2138
  • Youthline
    Helpline number- 0800 096 1425

Self Harm

  • GYL Project
    Help line providing information, support and befriending to young lesbians, gay men and bisexuals, their families and friends. Support for young lesbians who self harm.
    01656 649990
  • Help for Women in Distress
    Help and support for women, especially for those who self injure.
    (0117) 952 1119
  • Project SPEAR
    Telephone information and support for people whom self harm and those with stress related illness.
    01793 520111
  • Self Harm Alliance
    Volunteer run group and help line providing information and support to people affected by self harm, including friends, family and professionals who work with them.
    01242 578820
  • Zest
    Telephone counselling and other support services for individuals who self harm or attempt suicide.
    028 7126 6999

Violence and Abuse

  • Anger and Stress Management Centre
    Telephone advice, support and referral service on anger, conflict and stress management for young people, parents, teachers and adults with work or relationship problems.
    020 8441 1153
  • DIAS
    Telephone and other domestic violence services. Support, advice, guidance and advocacy. Drop-in centre. Counselling, chaperone service. Counselling for child witnesses to domestic violence.
    01942 495230
  • Domestic Violence/Abuse Line
    Telephone information and listening service for anyone concerned about domestic violence or abuse.
    0808 808 8088
  • Everyman Project
    Helpline for anyone concerned about a man's violence. Counselling for men who want to stop their violent or abusive behaviour.
    020 7737 6747
  • HALT Domestic Violence
    0113 243 2632
  • Refuge
    Refuge's 24 hour national domestic violence helpline provides: emotional support, advice on housing, welfare rights and legal assistance, and referrals.
    0808 808 9999
  • Women and Girls Network
    Telephone advice, face to face counselling, group work and complementary health services for women and girls overcoming experiences of violence – sexual, physical or emotional, recent or past. Referrals to specialist services.
    020 7610 434
  • Women's Aid 24 Hour National Domestic Violence Helpline
    Helpline for women experiencing physical, emotional or sexual violence in the home. Provide advice, information and support, and can refer callers to local refuges and emergency and temporary accommodation across England. All calls charged at local rates.
    08457 023 468




  • Al-Anon
    020 7403 0888
  • Alcohol and Drug Abuse
  • Alcoholics Anonymous
  • Alcoholics Anonymous (London)
    020 7833 0022
    Drinkline is a national alcohol helpline providing counselling, support, advice and information.
    0800 917 8282
    0800 289 061


  • National Drugs Helpline
    0800 77 66 00
  • Breakthrough drug Awareness
    Telephone information and other services on all aspects of drug use. Counselling for young drug users and their families.
    0808 800 2020
    Offering help, hope and freedom from alcohol and drug dependency
    Tel: 01747 830733
  • Crack Outreach Team
    Help and treatment for users. Support to family and friends
    (0121) 685 6722
    Available 365 days a year 24 hours a day. Provides information and advice about drugs and information on local services.
    0800 776600
  • Health Works
    0800 137491
    Advice on health and welfare aspects of drug use and the legal consequences.
    020 7603 8654







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